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Help > Car Servicing > Can I change or cancel my car servicing booking?
We understand that plans can change - and we’re here to help where we can.
If you need to reschedule or cancel your car servicing appointment, we’ll do our best to accommodate your request.
You can cancel your servicing booking free of charge. However, we ask that any cancellation request be made before the work is due to take place, as we cannot reverse charges once services have been completed or begun.
To amend your garage appointment, please email our team with the following information:
Send your request to: bookings@blackcircles.com
Our customer care team will then coordinate with the garage to check availability and confirm any changes.
If your servicing appointment is imminent, or if arrangements are already in motion with the garage, we may not always be able to change the booking without incurring additional charges. This is especially the case when garage time has been reserved or resources have been committed.
Also, as our system displays the earliest available appointment slots, we are usually unable to bring a booking forward unless the garage has confirmed additional availability.