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Help > Customer Service > How do I contact you?

How do I contact you?

Do these questions, asked most often by our customers, help with your query?

Order Process

How does buying from Blackcircles.com work?

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How do I know what tyres I should choose?

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Tyre Fitting

Where is my nearest fitter?

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Customer Service

How do I change something after I place my order?

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You can chat with our virtual assistant by clicking on the button in the bottom right of this page.

If you require some help from a member of our team, you can ask our virtual assistant to leave a message with our team detailing the nature of your query.


Connect with us on WhatsApp for quick and convenient assistance. Our team will respond promptly to help you with any questions or inquiries.

Send a message on WhatsApp.


You can write to the appropriate department via one of the following email addresses:

If you have a customer service issue please send an email to [email protected]

When emailing our customer service team, to ensure that we can process your query as efficiently as possible, please include details of your order within the body of the email - including your order number (this begins with the letters BC).

Also, to make sure that the query is dealt with by the most appropriate team member, we recommend including the type of query in your subject line. I.e. warranty, wheel balancing, change of fitting appointment, payment issues, technical queries, etc.

For information on how to join our garage network enquiries can be sent to [email protected]

If you are interested in a career at Blackcircles.com, please send a CV and covering letter to [email protected]