Ordered the wrong tyres? We'll fix it for free

We’re dedicated to matching you with the right tyres for your vehicle and making the online tyre-buying experience easy and hassle-free.

We understand that mistakes can happen. If you find you've ordered the incorrect tyres, don't worry. We'll deliver the correct tyres and collect the incorrect ones, all free of charge.

Our primary goal is to ensure you get the perfect tyres for your vehicle, while ensuring complete customer satisfaction.

How it works

If you realise you've ordered the wrong tyres, please contact us as soon as possible to minimise any potential delay to your fitting.

Our customer care team will send the correct tyres and arrange for the collection of the incorrect ones. Your order will be updated at no extra cost, and you'll only pay for the tyres you need.

Please note that this can only be resolved prior to the tyres being fitted to the vehicle.