Blackcircles.com Surpasses 200,000 Trustpilot Reviews

We're proud to have reached an incredible new milestone: more than 200,000 customer reviews on Trustpilot.

For us, this is about much more than a number. Every review represents a customer who has chosen Blackcircles.com to help keep them moving on the road — whether ordering a new set of tyres, finding a convenient local fitting centre, or simply looking for an easier way to take care of their car.

Reaching 200,000 reviews is a milestone we're incredibly proud of, and one that wouldn't have been possible without our customers and fitting partners across the UK.

Over 200,000 customers have shared their experience

Since Blackcircles.com was founded, our goal has been simple: to make buying tyres as straightforward and convenient as possible.

Today, customers can compare tyres from a wide range of leading brands and manufacturers, choose an option that suits their vehicle and budget, and arrange fitting through our nationwide network of fitting centres.

Throughout that journey, customer feedback has played an important role in helping us develop and improve the experience we provide.

Our Trustpilot profile has now surpassed 200,000 customer reviews, with Blackcircles.com rated Excellent at 4.6 out of 5 at the time of reaching this milestone. Around 90% of customers have rated their experience four or five stars, reflecting the consistently positive feedback we've received from motorists across the UK.

Behind those numbers are thousands of individual experiences, and we're grateful to every customer who has taken the time to tell us about theirs.

What Blackcircles Customers Are Saying

Our customer reviews cover every part of the tyre-buying journey.

From finding the right tyres and comparing prices online to arranging an appointment and having the tyres fitted, the feedback we receive gives us a valuable view of the experience from the perspective that matters most — our customers'.

Here are just some of the experiences our customers have shared:

Making Buying Tyres Simple Since 2001

Buying new tyres isn't something most motorists do every day. When the time comes, we believe the process should be clear, convenient and straightforward.

That's why Blackcircles.com brings tyre search, comparison, purchasing and fitting together in one place.

Customers can search for suitable tyres using their vehicle registration or tyre size, compare options across different brands and price points, and select a fitting location and appointment that works for them.

Our aim is to take some of the complexity out of buying tyres and give motorists the information they need to make the right choice for their vehicle, driving needs and budget.

And while technology makes that experience possible, customer feedback helps us make it better.

Listening, Learning and Improving

Reaching 200,000 reviews doesn't mean the job is done.

Every new review gives us another opportunity to understand what our customers value and where we can improve.

Whether it's five stars from someone delighted with their experience or feedback from a customer whose journey hasn't gone as planned, we want to hear it.

On Trustpilot, we maintain a 100% response rate to negative reviews, 99% of responses come within the first 24 hours, ensuring customers who share a less-than-positive experience receive a response from our team.

That commitment to listening, responding and improving will remain an important part of how we operate as we move beyond this latest milestone.

Thank You To Our Customers

Most importantly, we'd like to say thank you!

Thank you to everyone who has chosen Blackcircles.com, and to every customer who has taken the time to leave a review, recommend us to others or provide feedback about their experience.

We'd also like to thank the fitting centres and teams across our network who help deliver the service our customers rely on every day.

More than 200,000 reviews is a milestone worth celebrating. But it's the individual experiences behind that number that matter most.

We'll continue listening, learning and working to provide the experience our customers expect — including doing everything we can to put things right on the occasions when things don't go to plan.

Here's to the next milestone.

Ready to find your next tyres?

Whether you're replacing a single tyre or looking for a complete new set, you can search by your vehicle registration or tyre size to compare options from leading tyre brands.

Find the right tyres for your vehicle, choose a fitting centre and appointment that suits you, and let us take care of the rest.