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Tyres > Help > Tyres Help > How to claim pothole damage to tyres

How to claim pothole damage to tyres

Before making a claim, it's important to assess the damage to your tyres.

Check for any visible signs of damage, such as bulges, cuts or tears on the sidewalls or the tread of the tyre. Also, check the wheel rim for any dents or other visible damage.

It’s a good idea to take photos of both the damage and the pothole.

Get the necessary documentation

To make a claim, you'll need to provide certain documentation, including the receipt for the repairs or replacement of your damaged tyres, a copy of your vehicle registration document, and any other relevant information.

Be sure to keep all of these documents safe and organised.

Make your claim

You can make a claim for the damage to your tyres by writing a letter to the local council.

Outline the incident and the damage caused. Make sure to attach all of the necessary documentation and be clear about the amount of compensation you are seeking. Include photographs where possible.

You can also make a claim through the council's online claims portal if they have one available.

>Be patient

The claims process can take some time, so it's important to be patient.

The council will need to investigate the incident and assess the damage before making a decision on whether or not to compensate you.

In some cases, they may dispute the claim, so be prepared to provide additional evidence or information to support your claim as required.