Help > Customer Service > ask a question
If you would like to ask us a question, you can use one of the methods below and a member of the team will respond to any queries you may have.
Phone
For customers with a query, you can reach our customer service team on the phone number listed in your order confirmation email.
If you are looking to make a purchase and have a question, please send this to the email address [email protected]
If you are unhappy with the solution provided by Blackcircles.com to a complaint raised with the customer service team, you can request a dispute resolution investigation from the European Commission online platform - https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN