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Help > Careers > IT Business Analyst

IT Business Analyst

Role Summary

Role: Business Analyst
Company: Blackcircles.com
Location: Edinburgh or remote
Departments: IT/International

Role Profile

Blackcircles.com is the leading online tyre retailer in the UK and one of the nation’s most successful e-commerce businesses. Blackcircles.com is currently seeking to appoint a Business Analyst as part of the business’s next phase of international growth. Working closely with the IT Team and all functional teams within Blackcircles International entities (so far today Canada, Mexico, South Africa, Egypt, Thailand), this person will play a key role in the analysis and creation of business requirements to define changes to the core business processes and systems within Blackcircles International. The IT business analyst will contribute to enhance the quality of IT products and services to improve adoption and business efficiency.

The right candidate for this role will be extremely collaborative, enthusiastic, driven and have a good eye for detail. To be successful as a business analyst you must have good analytical skills, a logical thinker with strong oral and written communication skills. An ability to work with different teams across the business and build relationships with all stakeholders, mostly remotely.

Key Skills and Responsibilities:

• Define, share and manage the eCommerce platform roadmap with Blackcircles International management team and all stakeholders.
• Collaborate with business stakeholders to analyse and define detailed business requirements to improve the International eCommerce platform (in-house developed CMS, OMS and garage portals) and to buy or build technological solutions adapted to business needs
• Communicate detailed requirements to the technical team for implementation.
• Collaborate with business stakeholders to ensure that all developments have been tested thoroughly before implemented in production.
• Overseeing the implementation of approved process improvements.
• Work closely with the IT Team throughout the development lifecycle of all change and make the changes meet expected results.
• Define comprehensive test cases for the successful user acceptance testing of all changes.
• Train platform users and contribute and produce documentation on the changes made to the platform.
• Monitor and report on platform SLAs.

Key Personal Criteria:

• 3+ years of proven experience as Business Analyst or similar role
• Strong analytical skills, excellent communication and team working skills
• Good organisation, project management and time management
• A high level of attention to quality, detail and accuracy is required
• Excellent communication skills with ability to clearly articulate detailed requirements
• Proactive and driven attitude
• Understanding of web technologies: Browsers, HTML, CSS, JavaScript, Databases, Servers
• Experience of collaborating with different teams to gather requirements
• Ability to adapt to an ever-changing environment
• Ability to work with remote teams with different cultural backgrounds
• Strong written and verbal communication in English and ideally another language (French)
• Some international business travel will be as essential requirement

What we will offer

• Competitive salary
• Holiday entitlement of 31 days, including public holidays and birthday
• Pension – employer matches employee contributions up to 5%
• Life Assurance of 4 x basic salary (after 3 months of service)
• Private Health Insurance (after one year of service)
• 1 set of free tyres per year (after one year of service)
• Colleague bonus scheme of up to 10% of base salary (dependent on hitting PBIT targets)
• Perkbox membership
• Cycle to work scheme

Closing date: Tuesday, 23rd August 2022

To apply please send a CV and covering letter to [email protected]