Do these questions, asked most often by our customers, help with your query?
How does buying from Blackcircles.com work?
How do I know what tyres I should choose?
Where is my nearest fitter?
How do I change something after I place my order?
At the bottom of this page, and other keys pages throughout Blackcircles.com, you will see the chat option.
By clicking on this you can begin an instant message chat conversation with members of the Blackcircles.com chat team.
Our chat team is available during the following hours:
Monday to Friday - 08:00 to 22:00
Saturday - 09:00 to 17:00
Sunday - 09:00 to 17:00
You can write to the appopriate department via one of the following email addresses:
If you have a customer service issue please send an email to firstname.lastname@example.org
Marketing or PR enquiries should be sent to email@example.com
If you would like to report an issue with our website please send details to firstname.lastname@example.org
For information on how to join our garage network enquiries can be sent to email@example.com
If you are interested in a career at Blackcircles.com, please send a CV and covering letter to firstname.lastname@example.org
You can contact us by fax via +44 (0)1721 729 257
The Blackcircles.com office hours are:
Monday to Friday - 09:00 to 17:30
Saturday - 09:00 to 15:00
Sunday - Closed
If you are unhappy with the solution provided by Blackcircles.com to a complaint raised with the customer service team, you can request a dispute resolution investigation from the European Commission online platform - https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN