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Dated: 16 September 2010

Second-Hand Car Grumbles Soar


The RAC recently published a piece of news focusing on an apparent rise in the number of complaints being made by motorists who have purchased a car second-hand.

The Office of Fair Trading (OFT) has reported that in the first half of the year there were over 38,000 complaints registered. When comparing that year-on-year with 2009, there has been an 18%.

One problem that seems to come from a lot of these complaints is that consumers are not fully aware of their rights when it comes to the purchase of a second-hand vehicle. Luckily however, the OFT and Consumer Direct (the Government Funded Advice Service) are offering motorists a checklist which will take them through all the questions they should ask before making a purchase.

On the RAC website, Consumer Direct operations manager Michele Shambrook was quoted as saying, "Cars are an expensive purchase, so before parting with any money people need to know exactly what they are getting and what they can do if things go wrong."

To put things into perspective, the figures for the second-hand car market show that roughly 3.6 million second-hand cars exchange hands each year, the total cost of these purchases equate to a massive £24 billion.

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