Dated: 05 October 2010
Blackcircles.com Implement MICOP Standards
Recently, we – in a big step to increase the customer satisfaction that you experience – signed up to the Motor Industry Code of Practice for Service and Repair (MICOP). What this means is that over the next year all garages within our tyre fitting and service centre network will have to make sure that they adhere to the MICOP standards.
This, we’re sure many would agree is rather big news. It has already been picked up by the heavyweights of the tyre news industry – Tyrepress.com.
After all, it’s another step in our ongoing campaign to make the whole Blackcircles.com experience as straightforward and pleasing as possible. We know that your time with us doesn’t just end once you finish shopping for your tyres - the tyre fitting or car service that you attend is an extension of your overall experience with Blackcircles.com.
Blackcircles.com Founder and Managing Director Michael Welch said, “The customer experience is paramount to our operation, so underpinning our benefits with the reassurance of Motor Codes standards further enhances our credibility.
"We recently expanded our offering to include vehicle servicing and with the addition of Motor Codes, we’re demonstrating to our garages and customers that we’re committed to maintaining high industry standards.