Customer Comments |
31 March 2008 All First class -thank you. 17 March 2008 Excellent service all round - the tyres were ready at the time I'd requested and the fitter was polite, knowledgeable and did a first rate job. Very pleased and won't hesitate to recommend in the future! 16 March 2008 Simple and easy to use,hassle free and i like the option of supply only. 6 Febraury 2008 Excellent service, very pleased. Have passed on your web details to friends. Many Thanks. 4 February 2008 Overall i was very happy with your service...helpful on the phone and the fitting centre were very good at what they do..i would recommend you and use you again...many thanks. 1 February 2008 Better than waiting in a dirty reception area of leading tyre fitting companies.Mobile fitters telephoned to say they were on their way allowing me to carry on working whilst the tyre was changed outside my office. EXCELLENT! 30 January 2008 First time I have used BC.com and felt the overall experience was excellent. The tyre bank is a great incentive, I like it a lot ! 28 January 2008 Excellent, fast, friendly service - cheapest on the net. Staff among the friendliest and most helpful i have ever dealt with. Would highly recommend and will be using BC again. 28 January 2008 Very impressed with the fitting. The receptionist knew who I was as soon as I walked in the door and the whole process took less than 25 minutes. 26 December 2007 Service was extremly good, will defo be using black circle again. 11 December 2007 Professional courteous service and good value. Fitting garage very good. 3 December 2007 Keep selling them at competitve prices and I'll keep using you! 6 November 2007 A very easy to access professional service. Spot on! 5 November 2007 Very efficient and slick service. Fitters took extreme care with the wheels to ensure no damage occurred and spent extra time in having me check their work. 2 November 2007 Good service, tyres arrived when they said the would, no complaints :) 3 October 2007 As usual you came through for me at a good price and quickly. 2 October 2007 A good experience of my first time buying tyres over the internet. 1 October 2007 A simple process from start to finish. Tyres were fitted with the minimum of fuss by the tyre centre. Would definately use again. 18 September 2007 Tyres had arrived at fitting station. Tyres fitted first job of the day. Wheels switched front to rear - no charge! Pleasant staff offered a cup of coffee! No complaints - Thanks! 16 September 2007 Top Brand Tyres and excellent local fitting service without the Top brand Prices,you saved me a bundle 14 September 2007 What I love about Black Circles is that I don't need to waste time phoning around to get a good price! 13 August 2007 Your staff very helpful and professional. 2 August 2007 Fitting very good, took great care not to dammage/ scuff wheels during fitting. 1 August 2007 The website is quick and easy to navigate. 27 July 2007 Quick and good value service. 11 July 2007 Good website, good follow up info with nice personal touch. Great to be able to request a delivery day. Will definately use and recommend. 4 July 2007 Excellent service, dealt with quickly and promptly, no hesitation in recommending you. Will definitely use you again. 5 June 2007 A friendly bunch, offering a swift service and better than almost any other tyre fitting station used to date. 3 June 2007 Good price, good advice,good service! What more can a motorist ask for? 2 June 2007 Excellent service. Will recommend it to others. 21 May 2007 Helpfull service over the phone. Thanks. 14 May 2007 Price is very competative and delivery was on time. After sales shows this is a company that realy wants to provide the best possable service. Compleatly satisfied. Thanks. 3 May 2007 First time user of BC, but great experience all in all. My only suggestion would be, more fitting centres! 26 April 2007 Telephone answered swiftly and staff helpful, courteous and knowledgeable. Excellent web site and telephone arrangements. 26 April 2007 Phoned to Blackcircles to change my allocated time for fitting. They changed my time quickly and without fuss. It was good to speak to someone at the other end of the line who could instantly assist, and not be left on hold or punted from department to department. friendly efficient service at a good price. 21 April 2007 I have not bought tyres this way before, but it has been a remarkably easy and painless experience: I shall certainly use the service again. 19 March 2007 Very pleased with the service provided by Blackcircle and by Gordons, I have placed a recommendation on the staff notice board at my office. Paul. 17 March 2007 Good price and good service at fitting centre. Would use again. 5 February 2007 This whole experience has been excellent for me. Forrest Motor co added to the experience with a first-rate professional fitting service. I will be back. 3 February 2007 Brilliant! Half an hour or so comparing prices & tyre makes on web, then pre-booked into fitting centre. they only took twenty minutes. So much better than all that hanging around - and a better price too. Will definitely use again & have already recommended. Thanks. 2 February 2007 First experience with tyres on the net, will definately use Black Circle again. 14 January 2007 Very pleased with the service black circles provided me with they managed to supply the tyres and have them fitted at the fitting centre within two days between christmas and the new year. 12 January 2007 First time I've used Blackcircles & will be my first choice in future. Price & service both excellent. 9 January 2007 Great service as well as the best price I could find by a mile, Thank you. 11 December 2006 Excellent, reliable and friendly service. 3 December 2006 Excellent service, tyre replaced in 15 mins. Highly recommended. 1 December 2006 Good speedy delivery, great tyres, thanks very much. 23 November 2006 I am very happy with the service i received snd would certanly use Blackcircles in the future. 21 November 2006 Fast, efficient and most importantly easy. 14 November 2006 Good professional fitting service. 12 October 2006 Fitters gave very good service - turned out that we needed inner tubes, which they tracked down without making any fuss. I collected them and they then completed the job. They also fitted and balanced my spare tyre without extra charge, which was very decent of them. 6 October 2006 Have recommended you to everybody I know who needs tyres - well done. 3 October 2006 Excellent service and well pleased with the results. 13 September 2006 A pleasure to do business with you. The guys at the fitting centre were very professional and a credit to you. 12 September2006 Went very smoothly and am delighted with the new tyres. Would highly recommend. 3 September 2006 Tyres were very well priced and the website was very easy to use and well laid out. The fitted station was also very good, only took them 25 minutes to get the job completely finish from the time i arrived and that includes the 5minutes it took them to finish the job they were doing when i arrived. 28 August 2006 Whole prcoess handled very efficently. Thank you. 15 August 2006 Excellent, made it easy to choose a suitable tyre with the information available online. The fitting team were very pleasant and i will definately use and recommend this service in the future. 8 August 2006 A very quick and hassle free option, No Messing around JOB Done :-) 17 July 2006 Good allround service well pleased. 16 July 2006 A totally painless experience. I will certainly use your service again. 27 June Very good service and price and would definitely use you again. The service at the garage was very quick also. 9 June 2006 I was a bit cautious as to whether to use your website as your prices looked too good! I called one of your advisor's who took my order and promptly emailed me with the confirmation. I have my tyre fitted at a garage close to my office and was greeted with polite staff there. Everything went smoothly and I saved a good bit of money, even only ordering 1 tyre. All of my colleagues were sceptical but are now asking for the web address! I will certainly be a loyal customer from now on. 24 May 2006 I feel I must comment on an excellent service. I found your site on google, ordered 2 tyres and had them fitted locally yesterday. The whole procedure was quick, easy and your price also beat the alternatives by quite a bit!! I will certainly be ordering any future tyres from your site and will have no hesitation in recommending your service to my friends. 15 May 2006 I arrived as arranged at 10-30am and work was started immediately, we waited in the comfortable office until the work was completed. All staff we spoke to were extremely curteous and friendly, as were the two advisers I spoke to on my initial enquiries. The whole Blackcircle experience has been a satisfactory one. 17 April 2006 I have recently purchased some tyres via your website and was extremely pleased. The site was very easy to understand and follow, the tyres I ordered were the correct ones and the garage fitted them at the time arranged. They were also cheaper than several other garages I rang. Will definitely use your site again. 11 April 2006 Hi there, 31 March 2006 Hi Michael, Just dropping you a quick thank you email for the great response and good value for money my tyres actually were.it was a breath of fresh air to actually feel happier about putting tyres on my car at a price that i feel i WASN'T ripped off.thanks for your great service,and i have already started recomending your company to everyone i know. 29 March 2006 Many thanks for a brilliant service.From ordering my tyres online late Monday night to having them fit on the car by 10am Wednesday morning. Faultless service. My chosen garage to fit the tyres was a gem.The staff genuinely pleasant and helpful,clean and well organised garage. I can highly recommend you on this showing. 5 star! 09 March 2006 Just writing to thank you for a top class service. I rang your customer helpline to get advice before buying tyres and was very impressed by the technical expertise of your operators. I was given impartial advice which was very useful to me. And it's not an expensive 0900 number (like others!). 7 March 2006 I felt I had to drop you a line to thank you for your excellent customer service. From the start, using the website was simplicity itself. The concept of ordering online and turning up for a confirmed appointment where you know exactly what you are getting is perfect for the travelling businessman or indeed, anyone who needs to manage their time effectively. Also, your follow up assistance has been exemplary - a personal e mail rather than a standard answer from a no reply mailbox shows great atention to detail and personalises the buying experience. This is something that is sadly lacking with the majority of on line retailers. I will most certainly be recommending black circles to all of my associates in the U.K. Need tyres, no time to hunt around, best prices, wide choice - its a no brainer as far as I'm concerned. 27 February 2006 Excellent customer service. Easy ordering, logical emails. Tyres came on the day you said they would. Good pricing. Such a good service that I didn't notice it. That deserves a mention. Keep up the good work. 25 February 2006 Absolutely first class service! To be honest I was a little hesitant about using a "non highstreet" provider, but I have received excellent service. I will certainly recommend you to my friends and colleagues. 22 February 2006 I will be sure to use your service in the future. Unbeatable for price and no hassle at all. I saved around £90 on the price of quoted for the same 3 tyres from the place where your tyres were actually fitted. I am a happy customer. 6 February 2006 I just wish to express my appreciation for the superb service I received from yourselves when I ordered a set of tyres for my Mercedes. I had contact with two of your staff on the telephone, both were extremely polite and very knowledgeable and quoted an attractive price. Equally impressive was the fitters at Kent. A brilliant setup and certainly to be recommended. Such service is rare in today’s world. 4 February 2006 Dear Michael, Just a quick email to say thanks for an excellent service. I saved a packet by using 'Blackcircles' (I bought four tyres, fitted), was very pleased with the way I was dealt with over the phone and by the fitting centre, have recommended your website to many of my friends already, and will definitely use you again. Well done - keep up the good work! 31 January 2006 Sometimes it’s an unknown when dealing for the first time. Can I say the service was excellent, the fitter, first class. I even went on the wrong day, he still made time to fit the tyres. Thank you for the service. 17 January 2006 Hi All, Just to say that all worked like clockwork, I'm very pleased with the service and I will recommend you for your smooth and clear service, we need more internet services with your commitment to customer consideration. 11 January 2006 Thank you for your great service, my tyres were there when you said and fitted on time, all the service I have received has been first class, as was the cost. When I replace the other two tyres I shall come to your company again and I shall advise anyone I know wanting tyres to do the same, 5 stars to you. 12 December 2005 Just a quick note to say this was the first time I had used your company and I would like to say I was very impressed. Sound advice on the telephone before ordering, competitive pricing - in fact the lowest price I could find - and favourable local fitting. I will use you again and recommend you to friends and colleagues. 10 January 2005 A well thought out and impressive standard of service commitment and follow up. This is very impressive, and such a refreshing change from the usual shopping around needed. The web site is user friendly and allows you the customer to set the parameters, rather than the supplier! Brilliant! 04 October 2004 Hi, Just a quick note to tell you we had the tyres fitted this morning as promised and to thank you for the excellent service. Getting tyres used to be a headache for us with all the ringing around for quotes and choosing the tyres but we found yourselves to be very competetive on price but more important the service we received was 5 star. You have our assurance of repeat custom time and time again. Hertfordshire Dear Black Circles, Just a quick note to praise your website and service. Starting at the point of needing a specific make of tyre, your system was ideal in allowing me to find the details, select a local fitter and then pay. The price was lower than I had been quoted for a similar tyre, the whole operation was efficient and easy, and the local tyre fitting was very straight forward. Thanks again 29 October 2004 Hello, I'd just like to say thank you for the excellent service I have received today having my new tyres fitted in Kent. This is the first time I have used Black Circles to order tyres and I'm very impressed with the service you provide. I also saved considerable money by ordering the tyres from yourselves. I would definately use your servce again and will be recommending it to my friends, 21 November 2004 I would like to congratulate you on the quality of service I have just received from your team and peak performance in the buying and fitting of my tyres for my car. The service and savings I received will encourage me to pass your companies name to friends and family. Also I will be requiring new tyres for my wifes car very soon, which I will definitely buy from yourselves. 23 November 2004 Just purchased a couple of Goodyear Eagle NCT 5's from you and I have to say, I was impressed by the ease and conveniece of the whole transaction. The local agent was a 5 minute walk away from home. It was easy to just ring up and arrange a time convenient to myself and I also saved almost £20 per tyre in the process. I would definately use your company again and have recommended you to several of my friends and family. 27 November 2004 A first class service from ordering to fitting. Great price and certainly would recommend Black Circles to family and friends. Thank you very much. 13 December 2004 I've been meaning to e-mail your site for a while now. May I say that as a FIRST time customer to your site, how delighted i was with the service-not least with the boys in scotland (their technical expertise) to the fitters in Leicester. Well done and I will be back.
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